What we collect
When you send an inquiry, we collect your name, email address, phone number, and preferred way to contact you. We also collect the event details you share: the type of gathering, date and time, location or venue, guest count, services and options, style preferences, inspiration links, and any message. You may also tell us how you heard about us. We record your consent to be contacted and the date of your inquiry.
Why we use it
We use these details to respond to you, check availability, prepare quotes, and plan the services you request. Submitting the form gives us permission to contact you about your inquiry. It does not sign you up for marketing emails.
How we look after it
Inquiry details are stored securely with our hosting provider, with access restricted to the people who need them to handle your inquiry. Our service providers may process information outside Canada. We do not sell your personal information.
We keep your information only as long as needed to handle your inquiry, provide requested services, and meet any applicable recordkeeping requirements.
Website analytics
We use privacy-friendly, cookie-free analytics to understand how the website is used and how it performs. These tools provide information such as page visits, browser and device type, and loading performance. We do not send the contents of your inquiry form to our analytics tools. You can read more about our analytics provider’s approach to privacy.
Your choices and questions
You can ask to access, correct, or delete your personal information, or withdraw your consent to further contact, by emailing CrescentCelebrationsGTA@gmail.com. We may need to verify your identity before acting on a request. Some records may need to be retained to meet legal requirements; we will explain if this applies.
Our approach is guided by Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). For more about how businesses should handle personal information, see the Office of the Privacy Commissioner of Canada. Please contact us at the email above with any privacy concern.
